How long will it take to get my order?
All packages from Arcane Soapworks are shipped by USPS First Class or Priority Mail. First Class mail can take between 1-3 days after USPS has received the package. Priority Mail takes 3 days after USPS has received the package unless there is a delay.
Please allow 1-3 days after your order has been processed for handling time. I typically try and get all orders packaged and sent to the post office the same day before 5 pm eastern. If your order comes in after this time, it will be sent to the post office the next business day!
During the holidays, be sure to order ahead of time in case of shipping delays!
Since the Covid-19 epidemic, shipping times have been a bit delayed, so please be patient.
If your order is a gift, make sure to allow some time in case there are processing or shipping delays!
Do you use plastic in your shipping?
I try my best to reduce the number of plastics used in my packaging and shipping. Crinkle paper is used for stuffing since it is biodegradable. Some of the soaps are plastic-wrapped if they are delicate. We will work towards eliminating all environmentally harmful packaging in the future of Arcane Soapworks.
Oops! I put the wrong address on my order! What do I do?!
Quickly send me an email through the contact page! As long as the order hasn't yet been processed, I will correct the error for you. If it has already gone through, I am so sorry. You will have to reorder.